Improving Conversions – what to measure?

Improving Conversions – what to measure?

Many B2B companies look to improve conversions from lead to revenue and increase the productivity of their direct sales arm.  Here are 4 reports that can be run immediately in your CRM that can impact conversion positively without having to invest more money in new...
Mobility:  Raising Campaign Effectiveness

Mobility: Raising Campaign Effectiveness

There are 3 key steps in raising email campaign effectiveness via mobile devices. Mobility is playing an increasingly important role in reaching prospective customers for companies.  Studies show and my own recent customer data indicate that 9% to 30% of email (not...
Wow, what a year!

Wow, what a year!

Wow, what a year!  As 2012 revs back up, I want to take a moment to reflect and share some brief accomplishments of my company that started the second half of last year.  It was an exhilarating ride that only gets better each day!  Here are a subset of the highlights....

Marketing ROI through automation

There are 3 system components to getting effective marketing ROI leveraging marketing automation:  Content, Process, and Data.  Think of ROI as a 3 legged stool – the automation (seat) is supported by 3 legs of Content, Process, and Data.  The stool falls over if any...

Who owns the contact data?

“3 out of every 4 commercial businesses believe that they are losing as much as 73% of revenue due to poor data quality”…Experian – QAS. U.S. Business Losing Revenue Through Poorly Managed Customer Data A common issue I see in enterprise companies is the ‘perceived’...
Leveraging your Salesforce.com investment

Leveraging your Salesforce.com investment

As you’ve seen in previous posts, customer needs and revenue trajectory dictate technology decisions for the companies providing services.  As mid-sized companies contemplate how to get their sales teams more productive and get revenue quicker, they have a variety of...