It’s budget season!
I have been both a former high tech CMO for 10 years and my undergraduate was in Finance, a unique blend! For that reason, I’ve always had a scientific mindset when it comes to managing Marketing.
Argh – the dirty word budget. Sometimes that can be perceived as an entitlement if not framed properly (‘What’s my budget?’) instead of thinking more around the business (How can I help the business grow so I can figure out what resources to support that growth?)
Here are 10 questions I’d be thinking about in the shoes of a Marketing leader when interacting with my CFO come planning cycles or if I were new to a role at a company?
- How can I better articulate our marketing objectives and impact in terms of concrete business results rather than tactics or activities?
- What financial metrics and language should I adopt to better align our marketing data with the financial goals that matter most to our CFO?
- How can I demonstrate a deeper understanding of critical financial metrics, such as the distinction between gross and net retention, and clearly link our marketing efforts to these business outcomes?
- What collaborative process can we establish with the finance team to set marketing budgets and goals, ensuring there’s mutual agreement on expected ROI?
- How can I foster stronger cross-functional collaboration between our marketing and finance teams to better understand and drive business growth together?
- What common metrics and language can we develop that bridge the gap between our marketing concepts (like brand building and lead generation) and finance’s focus on revenue, costs, and ROI?
- How can I balance and communicate the value of our long-term marketing initiatives (like brand equity and customer loyalty) with the short-term financial metrics that finance prioritizes?
- What data and analysis can I provide to quantify marketing’s contributions in revenue terms, helping shift the perception of marketing from a cost center to a revenue driver?
- How can I ensure our marketing strategies and KPIs are fundamentally aligned with the company’s core financial goals and values from the outset?
- What strategies can I employ to educate our finance team on the nuances of marketing’s role in driving growth, and secure their buy-in on shared goals and metrics that demonstrate our business impact?
What else would you add to this list based on your experience?